Analysis
Top 5 items
Internal (Internal Team + Partners)
External (Clients only, matched items)
Bottom 5 items
Internal (Internal Team + Partners)
External (Clients only, matched items)
Internal vs Clients
Where internal perception aligns with — and diverges from — client perception, across the items both groups answered. Internal marker is the circle, Clients is the square; the bar between them is the gap.
Most aligned (smallest gaps)
Least aligned (biggest gaps)